Yasmine Ahmed Saleh

Human Resources GeneralistFull Time

• Job Details:HR Generalist Responsibilities: • Administer compensation and benefit plans. • Assist in talent acquisition and recruitment processes. • Conduct employee onboarding and help organize training & development initiatives. • Provide support to employees in various HR-related topics such as leaves and benefits, and resolve any issues that may arise. • Promote HR programs to create an efficient and conflict-free workplace. • Assist in development and implementation of human resource policies. • Undertake tasks around performance management. • Gather and analyze data with useful HR metrics, like time to hire, employee turnover rate, and absenteeism rate. • Organize quarterly and annual employee performance reviews. • Maintain employee files and records in electronic and paper form. • Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities. • Ensure compliance with labor regulations. • Organizing and maintaining personnel records, and preparing HR hiring documents. • Update internal databases (e.g. record employees’ leaves, hiring database). • Prepare HR documents, like employment contracts and new hire manuals. • Revise company policies. • Liaise with external partners, like insurance vendors, and ensure legal compliance. • Create regular reports and presentations on HR metrics (e.g. Time to hire, Employee turnover rate, and Absenteeism rate) • Answer employees queries about HR-related issues. • Assist payroll department by providing relevant employees information (e.g. leaves of absence, sick days, work schedules and overtime). • Arrange travel accommodations and process expense forms. • Participate in HR projects (e.g. help organize a job fair events, and team buildings). • Prepare and document minutes of meetings and maintain their confidentiality. Operations Coordinator: • Monitor, control and manage business operations to meet customer expectations and company goals. • Liaise between customer and company’s operations department to ensure smooth operations delivery. • Build and maintain strong customer relationship through regular communications. • Provide direction and guidance to internal teams to achieve performance targets. • Identify problems in operations process and resolve them quickly with efficiency. • Follow standard operating procedures for efficient business operations. • Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made. • Identifying and resolving any problems in the delivery process (e.g. problems may arise in delivery process, and make sure captains delivered orders successfully). • Delivering daily reports to technical team with all orders details to be delivered on daily basis. Sales Account Manager: • Be the primary point of contact and build long-term relationships with customers. • Help customers through email, phone, presentations and in person meetings to be aware of other services and actions that may lead to greater partnership. • Liaise between the client and departments within the company to convey information, ensure understanding, and make certain everything gets done in an accurate and timely manner. • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships. • Providing daily and monthly reports to clients with requested information.

HR GeneralistFull Time

• Job Details:Recruitment Handle recruitment process: • Collect requirements and needed criteria from department’s managers. • Collect, segregating, screening and filtering resumes. • Attract and headhunt talented calibers. • Review received resumes; conducts formal and structured applicant screening through initial job interview via phone or face-to-face; recommends short-listed candidates. • Arranges management interviews by coordinating schedules. • Prepare job offer as per the company salary structure. • Complete and process new hire paperwork. Personnel • Ensure that all documents of the employee file comply with the documents needed as set by the Labor Law and Social Insurance. • Responsible for all internal communications. • Assist in preparing Organization chart and Job descriptions. • Observe, interview, and survey employees to collect job, organizational, and occupational information. • Conduct new employees’ orientations. • Address employee relations issues, such as complaints or other employees’ concerns. • Make sure that all employees’ records are up to date. • Review and manage employee benefits after hiring including social insurance (form1,2,6), bank account and other related employee logistics needed. • Review monthly attendance and leaves report including overtime, working days, deductions, sick leaves and official vacations that will reflect on employees’ salary and manage vacations yearly settlements. • Handle medical insurance approvals requests, claims of reimbursement and finalize medical insurance invoices. • Manage the performance appraisal process. • Other Assigned Tasks.

HR SpecialistFull Time

• Job Details:General • Administer benefits programs, such as health insurance, and assist in pension and retirement plans. • Track, update and manage vacation cycle on HITS (HR System), to be able to extract needed reports. • Regular update the company's organizational chart for submission to EGPC/EGAS to seek hiring approvals and work permits. • Maintain personnel records include job applications and resumes, job offer letters, performance evaluations, employee benefits forms, attendance notes, complains from coworkers or customers, exemplary performances' awards and disciplinary actions. • Assist in the creating and implementing new HR Policies. • Prepare and distribute offer, regret, and acknowledgement e-mails. • Monitor operational compliance with the company's policies and procedures. • Communicate policies and procedures to employees. Benefits • Administer health insurance benefit; track cases' status, handle new enrollments and terminations, update reports and logs. • Regularly update medical claims database (adding new employees and deleting inactive ones), communicate medical insurance benefits to employees and resolve any quarrels may arise between the medical insurance provider and employees. • Prepare annual report with employees' medical consumption in preparation of annual medical contract renewal. • Revise medical insurance invoices sent by provider quarterly, compare them with employees' updated database, and approve it for payment. • Diplomatically respond to employees' queries regarding their rejected or suspended claims. • Assist the doctor in weekly visits (Communicate visits' appointments to employees, collect medication prescriptions and make sure that medicines are handed to employees). Recruitment: • Arrange for job posting, notify qualified candidates of open positions, address their concerns and schedule interviews. • Update vacancy tracker based on company business plan. • Participate in career days and job fairs. • Screen resumes and employment applications relative to job descriptions. • Process recruiting and staffing documents relating to job applicants and new hires, including data entry into HITS (HR System). • Conduct orientations for new hires, and explain personnel and employment benefits. • Follow up on new hires' probation period and employees definite contract renewals. Training • Implement company's annual training and development plan, and update database on staff training history records regularly. • Handle external courses reservations, following up on necessary payment and communicating related information to employees. • Provide administrative support for in-house training courses.