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Yasmine Khaled Gohar

Customer Support Advisor

Nasr City, Cairo, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Seoudi Supermarket

    Jul 2021 - Sep 2021 -2 months

    Egypt , Cairo

    • Account AdvisorFull Time

      Raya Contact Center

      Dec 2018 - Jun 2019 -6 months

      • Job Details:I used to handle customers over web chat and emails.
    • Customer ServiceFull Time

      BDO Esnad

      • Project CoordinatorInternship

        Betak

        Feb 2018 - Aug 2018 -6 months

        Egypt , Giza

        • Education

          • Bachelor's Degree in Business information systems

            Helwan University

            Jan 2013 - Jan 2017 - 4 yr

          Achievements

          *During the time I worked at Defacto Stores, as a team, we were able to achieve the target and reached the highest branch to sell products 3 months in a row. *While attending several meetings when I was working for Raya, I was able to suggest few solutions to the management to enhance our current situation and to strengthen our weakest points and they actually applied my thoughts and suggestion into an act! *I have been playing Ariel Hoops, almost one year, and the level I have reached is beyond my imagination! I can proudly say I made some moves I would never thought I would do in my life! Thank God ! =]

          Skills

          • Searching Skills
          • Computer Skills
          • Microsoft Office
          • Fast Learner
          • Time Management
          • Self-learning

          Languages

          • English

            Advanced
          • German

            Intermediate
          • French

            Beginner

          Training & Certifications

          • First Aid

            Red Crescent ·2018
          • Dutsch Course

            ADK·2017
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