Yasmine Khaled
Customer Success Manager at Zedny for Educational Services
Nasr City, Cairo, EgyptWork Experience
Guest Relations AgentFull Time
Waldorf Astoria Cairo Heliopolis
Aug 2023 - Aug 2024 -1 yr
Egypt , Cairo
Customer Success ManagerFull Time
Zedny for Educational Services
Aug 2022 - Present -2 yrs, 11 months
- Job Details:- Manage Accounts. - Ensure the delivery of quality service to our partners. - Creating engagement plans for the users.
Hr ManagerFull Time
Dammg
Dec 2021 - Mar 2022 -3 months
Egypt , Cairo
- Job Details:- Recruited shadow teachers and special needs experts. - Recruited volunteers for the platform. - Prepared Recruiting forms. - Prepared HR systems for the platform. - Managed Interviews. - Created Interviewee profiles. - Handled customers.
TraineeInternship
Jul 2020 - Sep 2020 -2 months
- Job Details:- Took a session on the oil production industry, how it processes from start to finish, it’s importance, and more. - Took a session on how to prepare contracts and their importance. - Took a session on safety and how essential it is to the industry. - Gained experience in accounting, supply management, HR and safety departments. - Arranged a filing system for the accounting department.
Education
Bachelor's Degree in Business
Ain Shams University (ASU)Jan 2022
Activities
Incoming Global Teacher Manager at Aiesec In Egypt
Student Activity
Aug 2021 - Present -3 yrs, 11 months
Business Development Manager at Aiesec In Egypt
Student Activity
Jan 2021 - Jul 2021 -6 months
Event Planner at Enactus ASU
Student Activity
Oct 2020 - Apr 2021 -6 months
European Parliament Director at Model of the European Union - Ain Shams University
Student Activity
Aug 2019 - Feb 2021 -1 yr, 6 months
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate