YA

Yasmine Afify

Technical Support Representative

Cairo, Egypt

Work Experience

  • Technical Support RepresentativeFull Time

    Sykes

    Jun 2019 - Oct 2019 -4 months

    • Job Details:Technical Support Representative at Sykes (Sony UK account) My role was: -Acting as a liaison between customers and the client. -Answer technical product queries. -Handling service issues. -Troubleshooting. -Documenting customer interactions.

    • Education

    • Bachelor's Degree in Business Information System

      Helwan University

      Jan 2018 

    • Bachelor's Degree in Business Information System

      Helwan University

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Word
    • CCNA

    Languages

    • English

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