Basic Info

Yasmina Zaalouk

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Business Improvement Specialist at Vodafone Egypt

Experience Details

Business Improvement Specialist

Business Development

Entry Level

•Work closely with appropriate management, operations, field organizations, and marketing leaders to drive consistency and standardization of methods and practices within Operations, Sales, and Support in Vodafone policies and to optimize process, quality, and customer impacts.
•Assist in developing, identifying, and implementing process documentation for all commercial products.
•Coordinate with leadership to identify all areas for process or communication improvement related to each commercial product.
•Collect information for the purpose of developing guidelines and maintaining processes within the business, both for ongoing business and during implementation of new policies or product releases.
•Provide management with commercial products’ status updates, feedback, and appropriate reporting on key responsibilities and objectives.
• Actively lead projects and provide individual contributions after key projects have been identified.
•Identify gaps in performance, assess and identify problems, define measurements and develop a feasible plan for improvement guiding teams to successful employee and customer experience.


Company Details

Vodafone Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2017 to present (1 year)
HR and CIBD internship (intern) at QNB

Experience Details

HR and CIBD internship (intern)

Human Resources, Banking, Accounting/Finance

Student

HR:

- Managing the CV portfolios, organizing and filtering them.
- Creating new personnel files.
- Assist with recruiting, interviewing, and conducting orientations.

CIBD:

- Reading financial briefings.
- Assessing, analyzing and interpreting complicated financial information.
- Helping to enhance the quality of credit applications.


Company Details

QNB

Cairo, Egypt

More than 1000 employees

Banking

http://www.qnbalahlilife.com/index.html

Jul 2015 to Aug 2015 (1 month)
Marketing intern (intern) at TE Data

Experience Details

Marketing intern (intern)

Marketing/PR/Advertising

Student

- Assist in the creative process of brainstorming and selecting promotions to launch, build landing pages, coordinate promotional plans, and fulfillment of promotions.

- Contribute new ideas on how to secure new leads and assist in the execution of those ideas chosen. inspecting properties to check conditions/foundations 

- Support locating and correlating a minimal amount of reporting. 


Company Details

TE Data

Giza, Egypt

More than 1000 employees

Telecommunications

https://www.tedata.net/wps/portal/te/About/Careers

Jul 2014 to Aug 2014 (1 month)

Achievements


Award: Best look Isuer: Sunsilk Egypt Description: Won a 1000 LE voucher for shopping as a winner in the color's challenge that was initiated by Sunsilk Egypt. ----------------------------------------------------------------------------------- Title: Ranked as the 1st Badminton player nationwide in Egypt under 15 years Issuer: Egyptian Badminton Federation ----------------------------------------------------------------------------------- Title: Ranked as the 3rd Badminton Egyptian national player all over Africa Issuer: Egyptian Badminton Federation

Education

Management Technology in Marekting, Finance, Management, Human Resources

Education Details

Management Technology

Marekting, Finance, Management, Human Resources

German University in Cairo (GUC), Egypt

A / Excellent / 85 -100%

Marketing, Finance, Human Resources, Accounting, Computer Science, Information Systems, Operations, Law

Majors: Finance and Marketing

German University in Cairo (GUC)
2012 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Futures Language School

Egypt

2012

A / Excellent / 85 -100%

N/A

Futures Language School
2012
Jobseeker photo

Profile Skills and Keywords

AccountingArabicBadmintonBankingBusinessBusiness Improvement SpecialistCommunicatingCommunicatorEnglishFashionFinanceGermanHR And CIBD InternshipHard WorkerHuman ResourcesInsuranceMarekting, Finance, Management, Human ResourcesMarketingMarketing InternMicrosoft OfficeMicrosoft WindowsNew ExperiencesPersistentPresenterProblem SolverReadingTelecommunicationsTravelling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: High

:

More than 7 years

Fields of Expertise

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Human Resources

Human Resources

: Intermediate

: High

:

Less than 1 year

Finance

Finance

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Presenter, Problem Solver, Persistent

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