Basic Info

Yasmina Mahmoud

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Tour Operator at Next Holiday Travel

Experience Details

Tour Operator

Manufacturing/Production, Administration, Creative/Design/Art

Experienced (Non-Manager)

My roll involves the planning, development, promotion, administration and implementation of tourism products. I oversee all the tasks in the company. I play a key role in ensuring that clients properly understand their package and activities involved in their package of choice, so as to aid them in making a very informed choice in as far as the client’s journey goes. The position requires someone preferably well-traveled and who gets a kick out of adventure.
Duties and Responsibilities
- Develop products for the tourists in terms of activities and services that would make their trip more fun and memorable
- Use financial management skills to prepare tentative budgets for the tour company
- Use operations and management skills to best run the company’s affairs both administratively and on the field
- Apply sales and marketing skills in order to acquire clients/tourists for the company to generate more income
- Effectively market the destinations of choice in order to earn the company more clients visiting the various destinations on offer
- Prepare brochures and fliers for distribution as a marketing tool or medium for the company
- Plan itineraries for specific groups that plan to take a trip
- Aggressively and proactively seek new partnerships to increase the number of clients for the company


Company Details

Next Holiday Travel

Heliopolis, Cairo, Egypt

11-50 employees

Travel and Tourism

www.nextholidaytravel.com

Mar 2011 to present (5 years 9 months)
Marketing Specialist at Pavli Soft Co., Ltd

Experience Details

Marketing Specialist

Administration, Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

- Coordinate and assist with the marketing activities of products which includes Promotions launching, advertising, direct mailing, Printing and events
- Develops and implements a wide variety of marketing, promotional, and initiatives in support of current and future company’s line up of products.
- Brief the research team on requested MKT researches to identify customer needs, test developed concepts or assess launched products
- Identify, analyze consumer market needs and recommend segmented propositions for service improvements and usage enhancements
- Handle the negotiation directly with foreign and local suppliers for product placements and production scheduling.
- Participate in marketing programs, publicity efforts, and advertising campaigns.
- Monitors and evaluates program effectiveness; produces periodic evaluation reports and prepares proposals for program enhancements.
- Perform miscellaneous job-related duties as assigned.
- Meet deadlines set by marketing manager in coordination with my colleagues and co-workers
- Organize office operations and procedures for the efficient flow of work within the department.
- Prepare expense reports for Senior Managers.
- Assist senior managers by performing highly confidential secretarial and administrative office functions.
- Fill, schedule appointments, develop and assist in the preparation of departmental management reports and briefings.
- Handling clients’ queries and exercising judgments as to priorities.
- Arranging Hotel Reservations, Meet and assist respective visitors and handling their itineraries.


Company Details

Pavli Soft Co., Ltd

Nasr City , Cairo, Egypt

11-50 employees

Information Technology Services

www.pavlisoft.com

Sep 2010 to Mar 2011 (6 months)
Tele-Marketing Representative at Pavli Soft Co., Ltd

Experience Details

Tele-Marketing Representative

Administration, Sales/Retail, Customer Service/Support

Entry Level

- Receiving customer inbound calls
- Making customer out bound calls as per individual customer requests
- Receiving and processing online orders
- Achieving monthly individual target
- Helping by being an active, cooperative team member in achieving team target
- Analyzing customer needs on every inbound call, not just being an order taker
- Performing proactive suggestive selling
- Handling all customer inquiries
- Portraying a good image of the company by having all the necessary product knowledge & customer service skills
- Writing daily individual achieved sales on board
- Creating new customer accounts on application system
- Updating customer accounts on application system as needed
- Being responsible for call center scheduling in rotation with other team members


Company Details

Pavli Soft Co., Ltd

Nasr City , Cairo, Egypt

11-50 employees

Information Technology Services

www.pavlisoft.com

Apr 2010 to Sep 2010 (5 months)
English Teacher at De ballons nursery

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Entry Level

- Teaching Kindergarten children English language.
- Children sporting exercise.
- Children enhancing creativity skills workshop


Company Details

De ballons nursery

Nasr City , Cairo, Egypt

1-10 employees

Education

N/A

Feb 2010 to Apr 2010 (2 months)

Education

Bachelor of Arts – Archeology – Class 2010 in Archeology

Education Details

Bachelor of Arts – Archeology – Class 2010

Archeology

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2007 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

National Orthodox Language School

Jordan

2007

C / Good / 65 - 75%

N/A

National Orthodox Language School
2007

Training and Courses

Training/Course Details

Training as a Tourist Guide

Dec 2008

Egyptian museum-Cairo

N/A

Training/Course Details

Training as a Teacher

Aug 2009

Golden Pharaoh Festival

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe IllustratorAdobe PhotoshopArabicArcheologyBusiness DevelopmentCatsChocolateCommunication SkillsCreativeCustomer ServiceDesignDesignerEducationEnglishEnglish TeacherFrenchHard WorkerInformation Technology ServicesItalianManufacturingMarketingMarketing SpecialistMicrosoft OfficeOperationsOrganizerPlannerProductionReadingRetailSalesSocial MediaSupportSwimmingTeam PlayerTele-Marketing RepresentativeTour OperatorTourismTraining As A TeacherTraining As A Tourist GuideTravelTravel And Tourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Beginner

Italian

Italian

: Fluent

: Fluent

: Fluent

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Social media

Social media

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Illustrator

Adobe Illustrator

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Tourism

Tourism

: Expert

: Extreme - I love it!

:

5-7 years

Travel

Travel

: Expert

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Expert

: Medium

:

3-5 years

Customer service

Customer service

: Expert

: Extreme - I love it!

:

5-7 years

Designer

Designer

: Expert

: Extreme - I love it!

:

3-5 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Planner, Hard worker, Creative, Organizer, Team Player

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