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Yasmin Ahmed Shawky

Customer Care Coordinator at Ubuy

Abbassia, Cairo, Egypt

Work Experience

  • Customer Care CoordinatorFull Time

    Ubuy

    Apr 2019 - Present -6 yrs, 3 months

    • Social Media CoordinatorFull Time

      Cardo

      Nov 2018 - Mar 2019 -4 months

      Egypt , Cairo

      • Job Details:Moderator for Facebook page reply on customer's comments and massages sale and convince the customers to buy the offers take orders and add them on Excel sheet

    • Sales AdvisorFull Time

      Wasla Outsourcing Vodafone CVM account

      Jan 2018 - Oct 2018 -9 months

      Egypt , Cairo

      • Job Details:Sales anew rate plans to the customers over the phone and convince them to transfer to the new rataplan

    • Customer Support AdvisorFull Time

      Wasla Outsourcing Vodafone

      Jul 2016 - Dec 2016 -5 months

      Egypt , Cairo

      • Job Details:Reply customer's inquires and solve there problems over the phone

      • Education

      • Bachelor's Degree in Oriental Languages

        Ain Shams University (ASU)

        Jan 2016 

      Skills

      • Social Media
      • Sales
      • Translation
      • Public Relations
      • Administration
      • Online Marketing
      • Instruction
      • Lead Generation

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • Turkish

        Beginner
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