YS
Yasmin Samy
Broker at Address Company
Cairo, EgyptWork Experience
Own Business E-Commercial
Mar 2021 - Present -4 yrs, 5 months
Egypt
- Job Details:Developed and executed digital marketing campaigns that increased page traffic by 30%. Conducted market research and analyzed data to identify customer needs and preferences. Created engaging content for social media platforms, resulting in a 20% increase in followers. Monitored and analyzed website analytics to optimize user experience and increase conversions. Managed email marketing campaigns, resulting in a 25% increase in open rates. Stayed up-to-date with the latest trends and technologies in digital marketing.
Sales Department
Mar 2018 - Mar 2021 -3 yrs
Egypt
- Job Details:Achieved monthly targets consistently. Recommended products based on customer needs and desires and answered questions regarding products. Demonstrated the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction.
Customer Support Representative
Customer Service
Mar 2015 - Mar 2018 -3 yrs
Egypt
- Job Details:Proficient in customer service with extensive experience in the travel industry. Knowledgeable in visa regulations and services, with a proven track record of meeting customer needs and ensuring satisfaction. Skilled in data entry and customer requirements management on a computer.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2013
Skills
- Sales
- Negotiation
- Client Relations
- Digital Marketing
- Market Research
- Data Entry
- social media marketing
- Working under pressure
- Flexibility in work
- Effective communication
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Languages
Arabic
FluentEnglish
Intermediate