Yasmin Mohamed

Customer Support Representative

• Job Details:Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Responded to customer requests for products, services, and company information. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Support Representative

• Job Details:Handled customer inquiries, answered questions, and resolved problems in a timely manner. Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.