YI

Yasmin Ismail

Senior Corporate Portfolio Manager at Sarwa Life - Contact Financial Holding Company

Egypt

Work Experience

  • Senior Corporate Portfolio Manager

    Sarwa Life - Contact Financial Holding Company

    Jan 2023 - Present -2 yrs, 6 months

    Egypt

    • Job Details:Serve as the lead point of contact for all customer account management matters. Manage more than 250 SME and tailored accounts (life and medical insurances policies). Managed a team of portfolio managers; build and maintain strong, long-lasting client relationships; responsible for the collection process; monitor consumptions and loss ratios; negotiate contracts and close agreements.
  • Customer Account Manager

    Mednet Global Health Care Solutions LLC - Munich Re Group

    Feb 2022 - Mar 2023 -1 yr, 1 month

    Egypt

    • Job Details:Onboarding new accounts, reviewing their table of benefits, building strong relationships with clients, handling daily approvals, and developing customer retention strategies.
  • Client Service Representative

    Mednet Global Health Care Solutions LLC - Munich Re Group

    Oct 2019 - Jan 2022 -2 yrs, 3 months

    Egypt

    • Job Details:Answering or making calls to clients, handling client needs, building lasting relationships, and adhering to company policies.
  • Customer Relations Officer

    Saudia Airlines

    Jan 2017 - Sep 2019 -2 yrs, 8 months

    Egypt

    • Job Details:Responsible for boarding flights, checking luggage, announcing flight status updates, and assisting passengers.
  • Education

    • Bachelor's Degree in Law

      Ain Shams University (ASU)

      Jan 2017 - Jan 2021 - 4 yr

    Skills

    • Portfolio Management
    • Negotiation
    • Leadership
    • Retail
    • Multitasking
    • Presentation
    • Teamwork
    • Detail-oriented
    • Organizational skills
    • Interpersonal skills
    View More

    Languages

    • English

      Fluent
    • French

      Intermediate
    • Arabic

      Beginner
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