YF

Yasmine Hesham Fouad

Customer Support Representative

Zaher, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Tradeline Stores

    Mar 2019 - Apr 2022 -3 yrs, 1 month

    Egypt , Cairo

    • Job Details:- Receive & handle the damage product from the customers to maintenance - Answer the customer's inquires with the best solution - Handling the customer problem with the best solution to make him satisfied in compliance with the company policy
  • Telesales AgentFull Time

    wasla outsourcing

    Sep 2016 - Aug 2017 -11 months

    Egypt , Cairo

    • Job Details:- Make a communication with customer to make them upgrade their phone bundle
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2016 

    Skills

    • Customer Support
    • Punctual
    • working in a team
    • setting and meeting deadlines
    • Creative Thinking
    • Communication

    Languages

    • English

      Advanced
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