YH

Yasmin Haron

Customer Support Representative

Miami, United States

Work Experience

  • Customer Support Representative

    Teleperformance

    Apr 2024 - Aug 2024 -4 months

    • Job Details:Handled customer inquiries and suggestions courteously and professionally. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Chemist

    Ahmed Abd Elalif Pharmacy

    Oct 2023 - Dec 2023 -2 months

    • Job Details:Tested and analyzed body fluids, such as blood, urine, and tissue samples. Operated laboratory equipment, such as microscopes and automated cell counters. Used automated equipment that analyzes multiple samples at the same time.
  • Medical Analyst

    Dr. Goda Lobs, Ibrahimia

    Jun 2023 - Oct 2023 -4 months

    • Job Details:Tested and analyzed body fluids, such as blood, urine, and tissue samples. Operated laboratory equipment, such as microscopes and automated cell counters. Used automated equipment that analyzes multiple samples at the same time.
  • Medical Analyst

    Gama Labs

    Feb 2023 - May 2023 -3 months

    • Job Details:Tested and analyzed body fluids, such as blood, urine, and tissue samples. Operated laboratory equipment, such as microscopes and automated cell counters. Used automated equipment that analyzes multiple samples at the same time.
  • Education

    • Bachelor's Degree in Chemistry and Zoology

      Alexandria University (ALEXU)

      Jan 2022   3 yr 6 Months

    Skills

    • Problem Solving
    • Adaptability
    • Time Management
    • Critical Thinking
    • Communication skills
    • flexibility
    • Ability to work under pressure
    • Attention to details
    • Active listening
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