Yasmin Eissa

Social Media Marketer

• Job Details:Developed tailored content strategies for beauty and lifestyle brands across Instagram and TikTok. Planned creative content calendars and aligned them with brand goals, audience interests, and current trends. Wrote engaging scripts and captions aligned with brand voice and campaign objectives. Produced UGC-style videos to enhance authenticity and increase audience engagement. Conducted detailed market research and competitor analysis to support campaign planning. Created business briefs and content outlines for multiple real client accounts in collaboration with the creative team.

Client Service Representative

• Job Details:Showcased outstanding active listening and empathy abilities by accurately identifying various customer needs, resulting in the development of personalized payment solutions. Thrived in a fast-paced team setting, consistently staying calm under pressure while delivering exceptional customer service. Earned monthly awards for exceptional customer service. Built strong customer relationships by demonstrating genuine care and dedication to resolving their concerns.