YB
Yasmin Bashbash
Customer Support Professional at Extranomical Tours
Bursa, TurkeyWork Experience
Extranomical Tours
Apr 2023 - Present -11 months
Turkey
- Job Details:Exceeded team KPIs consistently by efficiently managing time and prioritizing tasks. Communicated with vendors regarding backorder availability and conducted regular reviews of support processes.
Amazon
May 2021 - Dec 2023 -2 yrs, 7 months
Turkey
- Job Details:Developed customer service scorecards to measure performance and provided outstanding customer service.
G Adventures
Mar 2020 - Jun 2022 -2 yrs, 3 months
Turkey
- Job Details:Provided primary customer support to internal and external customers.
Vakkar
Mar 2020 - Sep 2020 -6 months
Turkey
- Job Details:Provided exceptional customer support, consistently surpassing performance metrics.
Education
Bachelor's Degree in Architectural Engineering
Bursa Technical UniversityJan 2020 5 yr 6 Months
Skills
- Data Entry
- Account Management
- Microsoft Outlook
- Call center experience
- Materials Transport
- Training Development
- Multi-line Phone Systems
- excellent communication
- Customer Focus
- clerical support
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Languages
Arabic
FluentTurkish
AdvancedEnglish
IntermediateItalian
Beginner