Yasmin Ashraf Ahmed

Category Merchandiser at Amazon

Maadi, Cairo, Egypt

Category MerchandiserFull Time
Dec 2022 - Present -2 yrs, 7 months
Egypt , Cairo
- Job Details:Plan, create and schedule individual merchandising campaigns  Track and analyze customer needs based on customer behavior  Formulating and executing the marketing plan. This includes new product launches, crosscategory placements, developing and executing Amazon site wide events etc.  Identifying problems and opportunities and responding accordingly, engaging cross functional teams where necessary.  Developing, testing/experimenting and analyzing new tactics to increase conversion rates and sharing them within the organization.
Senior Strategic vendor support (Direct Import project)Full Time
Jul 2021 - Dec 2022 -1 yr, 5 months
Egypt , Cairo
- Job Details:Manage vendors to build their business on Amazon starting from acquiring selection, content creation, inventory management, to orders fulfillment.  Achieve targeted growth of both the quantity and quality of selection, vendors performance and sales.  Assist internal partners to drive change, remove roadblocks and accomplish daily.  Work closely with internal stakeholders and cross- functional teams (Content, Marketing, Order Management, and Warehouse) to facilitate seller/account’s growth.

Amazon - Souq.com

Aug 2019 - Jul 2021 -1 yr, 11 months

Egypt , Cairo

Job Details:A procurement clerk is a professional who obtains order quotes from category or vendor managers , then requisitions for purchased items, and manages approval process after negotiate with supplier with best price . as per analasis alreadyy done according to the organizational requirements and expectation befor start negotion , then starding dealing with supply chain to reach the appropriate date for our company and supplier to get best delivery time . follow with supplier to deliver order on time with quantities agreed on the purchase order . Then it's time to dealing with receiving team to solve any problem like (wrong upc , image , description...) and trying to fix all Obstacles Fast As I can to avoid supplier dissatisfaction . After confirming the arrival all order in our warehouse . It will be last step communicate with finance department to get to supplier all his finance dues (check or transfer money to there account)

Oct 2017 - Jul 2019 -1 yr, 9 months

Egypt , Cairo

Job Details:- Identify and assess client's needs to offer solution and achieve satisfaction - Ensure follow through is done until matter resolved - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits. - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Coordinate with internal departments and manage all client facing communication.

Bachelor's Degree in Mass Communication ( English )
Modern University for Technology and Information (MTI)
Jan 2017