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Yasmeen Elsherif

Customer Success Specialist at Teleperformance Egypt

Cairo, Egypt

Work Experience

  • Customer Success SpecialistFull Time

    Teleperformance Egypt

    Aug 2019 - Present -5 yrs, 11 months

    Egypt , Cairo

    • TraineeInternship

      ISIS Organic

      Egypt , Cairo

      • Job Details:My roles were: 1- Working as a customer service consultant 2- Gathering consumers’ feedback about a product not yet available to the public 3- Using Excel program in terms of transferring feedback to numerical data, and conducting charts & figures

    • TraineeInternship

      The Arab Contractors

      Egypt , Port Said

      • Teaching ChildrenInternship

        Childrens’ University Program

        Egypt , Cairo

        • Job Details:Volunteered in helping children find their true potential and providing insights into their futures through activities

        • Education

        • Bachelor's Degree in Marketing

          Heliopolis University (HU)

          Jan 2015 - Jan 2019 - 4 yr

        • High School - American diploma

          port said international School

          Jan 2014 

        Skills

        • Computer Literacy
        • Teamwork
        • Organizational Skills
        • Conduct Researches
        • Communication & Presentation Skills
        • Adobe Photoshop
        • Management
        • Customer Service

        Languages

        • English

          Fluent

        • Arabic

          Advanced

        Training & Certifications

        • Visual Communication using Adobe Photoshop CS5

          Adobe·2013

        • ICDL Arabia

          2011

        • Diplôme D'études En Langue Française DELF A1

          Ministère de l'Éducation nationale·2010
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