Yasin Muhammad Zaid

Sales RepresentativeFull Time

• Job Details:Developed and implemented effective sales strategies to exceed revenue targets in assigned territories. Developed and maintained relationships with key customers to ensure repeat and referral business. Attended sales conferences, trade shows, and seminars to build industry knowledge. Collaborated with marketing team to develop promotional materials and campaigns. Monitored competitive landscape and pricing activity to adjust sales strategy accordingly. Developed and maintained an in-depth knowledge of all products and services offered.

Call Center AgentFull Time

• Job Details:Handled customer inquiries in a timely and professional manner while working at ABC Call Center. Assisted customers with product setup and troubleshooting over the phone as a Call Center Agent. Collaborated with other departments to resolve customer complaints quickly and efficiently. Developed and maintained a positive rapport with customers throughout all interactions.

Customer Support RepresentativeInternship

• Job Details:Review new customer accounts and verify their identities. Collect missing data on customers and business owners. Prepare complete and missing customer data reports via MC Office.