Yaseen Mohamed

Customer Service RepresentativeFull Time

• Job Details:- Open and maintain customer accounts by recording account information. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/team sales targets and call handling quotas. - Go the extra mile to engage customers.