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Yara Hassan

HR Generalist at Intercom Enterprises

Nasr City, Cairo, Egypt

Work Experience

  • HR GeneralistFull Time

    Intercom Enterprises

    Nov 2019 - Present -5 yrs, 8 months

    Egypt , Cairo

    • Job Details:Recruitment Responsibilities: • Handle vacancies of our Technology Functions: Network & Security - ELV & Data Centers - Systems Infrastructure & Digital Enterprise Management. • Determine requirements by studying job description and job qualifications. • Build pool of candidates by placing job ads on different social media channels & job sites or by headhunting. • Screen resumes and make recommendations to hiring managers based on job specific competencies. • Conduct face to face interviews. • Coordinate technical interviews with hiring managers. • Negotiate job offers with accepted candidates. • Handle On-boarding process of new hires by conducting orientation sessions & prepare their contracts and other hiring documents. • Contribute in preparing needed data with SAP team to go live with SAP Success Factors and SAP HCM at the HR department. • Add, terminate & transfer employees on SAP Success Factors & HRMS. • Administer employees’ exit process including conducting exit interviews, finalizing the clearance process and financial settlement as per company policy. • Represent the company in Recruitment Events & Fairs. • Participate in all internal events at Intercom. Learning & Development Responsibilities: • Identify L&D needs based on different aspects such as (Performance appraisal, business direction,..). • Review & send TNA to be filled for employees & managers. • Proceed in training budget approval & record the approved budget on CRM budget module. • Develop Annual Learning plan for each employee. • Communicate Individual L&D plan to each employee to be achieved as part of the KPIs. • Search, select & maintain a strong database of training providers. • Issue Purchase requisitions on SAP to settle training fees with training providers & execute training. • Follow-up each quarter to ensure learning objectives are met. • Add the employees’ completed training on Microsoft Project Server. • Collect Post-training evaluation from both employee and direct manager.
  • Talent Acquisition SpecialistFull Time

    Hammerhead Technology

    Nov 2018 - Nov 2019 -1 yr

    Egypt , Giza

    • Job Details:-Determine hiring requirements by studying then constructing job description and job qualifications. -Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites. -Screening resumes. -Perform phone and in-person interviews with candidates on a consistent set of qualifications. -Coordinate interviews with the hiring managers. -Filter and select the best talent. -Prepare and finalize the job offers. -Organize and participate in hiring events. -Maintain recruitment applicant tracking system (ATS) ensuring data accuracy. -Provide recommendations when necessary on how to adjust recruiting strategies.
  • HR SpecialistFull Time

    Leo Trading Agency (Vodafone Partner)

    Oct 2015 - Apr 2017 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:-Responsible for hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks. -Interviewing applicants. -Ensuring new hire paperwork is completed and processed. -Maintains budget spreadsheet that mainly contains Payroll. -Send Salary Payment Slips. -Handle Medical & Social insurance issues. -Issuing HR letters when needed. -Handle employees' requests. -Preparing required reports.
  • Education

    • BSc. in Commerce - English Section (Business Administartion Major)

      Ain Shams University (ASU)

      Jan 2014 - Jan 2018 - 4 yr

    • High School - Thanaweya Amma

      Nermine Ismail International Schools

      Jan 2014 

    Activities

    • HR Department Vice Head at Ain Shams University

      Student Activity

      Aug 2016 - Apr 2017 -8 months

    • Academic Project Manager Assistant at Ain Shams University

      Student Activity

      Jun 2015 - Apr 2016 -10 months

    • HR Member at Ain Shams University

      Student Activity

      Nov 2014 - May 2015 -6 months

    Achievements

    Won the 2nd Place as a Team Moderator in the Annual Case Study for year 2018 with AmCham Egypt

    Skills

    • Human Resources
    • Interpersonal skills
    • Time Management
    • Head Hunting
    • Interviewing
    • Microsoft Office
    • Presentation Skills

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • German

      Advanced

    Training & Certifications

    • Talent Management

      Resilience&·2018
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