Basic Info

Yara Abdelalim

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

HR Recruiter at BDO Esnad

Experience Details

HR Recruiter

Human Resources

Entry Level

Create your own pool o of Candidates
Conduct Phone and face to face interviews
Screen CVs


Company Details

BDO Esnad

Cairo, Egypt

101-500 employees

Human Resources

http://www.bdoesnad.com/

Nov 2015 to present (1 year 1 month)
International account advisor at Vodafone UK

Experience Details

International account advisor

Customer Service/Support

Entry Level

Providing the best customer service on every call to make Vodafone the 1st world telecommunication company and maintaining a constant professional service level along with delivering communication packs from the UK.

It requires efficiency, very good communication skills,patience,adherence,time management and team work.


Company Details

Vodafone UK (multinational)

Smart Village, Egypt

N/A

Telecommunications

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Sep 2013 to Oct 2015 (2 years 1 month)
International account advisor (intern) at Vodafone UK

Experience Details

International account advisor (intern)

Customer Service/Support

Student

N/A


Company Details

Vodafone UK (multinational)

6th of October City, Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2012 to Sep 2012 (2 months)

Achievements


The company I work for now "Vodafone UK" have awarded me an Engraved Glass Award for my outstanding performance in a very short time. Graduation Project's personal Grade: Excellent Our Graduation Project took the first place over the Public relations and marketing department.

Education

BA in Mass Communication

Education Details

BA

Mass Communication, Public Relations & Marketing

mass communication, Egypt

B / Very Good / 75 - 85%

Public Relations and Advertising.

N/A

mass communication
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

The Egyptian International School

Egypt

2009

B / Very Good / 75 - 85%

N/A

The Egyptian International School
2009

Training and Courses

Training/Course Details

International account advisor

Sep 2012

Vodafone UK

N/A

Training/Course Details

Human Resources

Jul 2014

NGC Academy

A diploma in Human Resources certified from Cairo University and the Egyptian ministry of foreign affairs.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdvertisingArabicCommunicatorCustomer ServiceCustomer SupportDetails-orientedEffective Team WorkEnglishFrenchHR RecruiterHuman ResourcesInteractiveInternational Account AdvisorMass CommunicationPresenterProfessional AttitudePublic RelationsPublic Relations & MarketingReadingSelf ConfidenceSupportSupportiveTelecommunicationsVodafone UK

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Customer support

Customer support

: Expert

: Extreme - I love it!

:

1-3 years

Human resources

Human resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Administration

Administration

: Little knowledge

: High

:

Less than 1 year

Advertising

Advertising

: Little knowledge

: High

:

Less than 1 year

Key Skills

Communicator, Presenter, Details-oriented, Interactive, Supportive

Online Presence

https://www.facebook.com/yara.abdelalim

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