
Yara Hesham Wagih
Organization specialists
Alexandria, EgyptWork Experience
Customer serviceFull Time
DHL FOODLOGISTICS LTD
Aug 2017 - Dec 2017 -4 months
- Job Details:Answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
ManagerFull Time
Kids Area
Jan 2016 - Jul 2017 -1 yr, 6 months
Egypt , Alexandria
- Job Details:Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes. Meets accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Education
Bachelor's Degree in Accounting
Alexandria University (ALEXU)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
Sidi gaber language school.Jan 2011
Skills
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
Microsof Office Specialist ( MOS )
New Horizons Computer Learning Centers·2015