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Yara Ashraf Tawfeek

Learning & Development Operations Assistant Manager at Palm Hills Developments

Cairo, Egypt

Work Experience

  • Learning & Development Operations Assistant ManagerFull Time

    Palm Hills Developments

    Feb 2022 - Present -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:Help in conducting Training Needs Analysis. Implementing a designed development plan and accordingly contributing to publishing the annual learning and development toolkit. Handling relationships with internal customers (PHD employees) and training providers; such as sending RFPs, LoAs... etc Ensuring proper implementation and evaluation of designed plan Ensuring validity of individual development plans Maintaining records and preparing semiannual and annual reports to monitor the progress of plans, employees, and facilitators. Ensuring implementation of Learning & Development policies and procedures. Delivering internal training sessions as per organizational needs Researching fields’ concepts and latest trends in Learning & development field. Uploading L&D events and activities on the Intranet (Internal portal).
  • Operations ManagerFull Time

    Intellect Coaching School

    Jan 2019 - Jan 2022 -3 yrs

    Egypt , Cairo

    • Job Details:Responsible for planning and following up on the execution and launch of the the company website and digitalization of all programs. Responsible for the communication with the attendees, community members, and instructors. Responsible for all operational tasks for Intellect Executive. Planning and setting up the annual programs calendar in correspondence with the year's initial strategy. Responsible for managing any projects with external vendors. Responsible for aligning with other parties on all and any office needs, renovations and supplies. Strategically planning and executing all company external and internal events.
  • Assistant HR business partnerFull Time

    Emirates NBD

    May 2016 - Dec 2019 -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:Following up on and assisting in the appraisals' preparation, implementation, and analysis. Full responsibility of the monthly reports regarding the bank's headcount sent to the CEO. Managing all the retail employees' contracts (Finalizing, Delivering, and Renewal). Full responsibility of the retail employees' exit interviews. Solving any issues related to the Oracle system in coordination with Dubai headquarters. Full control and monitor of the retail headcount (headcount per branch, resignation, and transfers). Responsible for the employees' internal mobility amongst all the bank retail chains. Taking part in the process of the employees' promotion and retention.
  • Education

    • Bachelor's Degree in Law

      Alexandria University (ALEXU)

      Jan 2015 

    Skills

    • Project coordinator
    • Operations Management
    • Coaching
    • Project Management

    Languages

    • English

      Advanced

    Training & Certifications

    • ICF Certified Health Coach

      Intellect Coaching School·2022
    • ICF Certified Addiction Coach

      Intellect Coaching School·2021
    • ICF Certified Relationship Coach

      Intellect Coaching School·2021
    • ICF Certified Professional Coach

      Intellect Coaching School·2020
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