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Yara Amr Soliman

Teller

Giza, Egypt

Work Experience

  • TellerFull Time

    Arab bank

    Sep 2018 - Apr 2020 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Execute all counter transactions. _ Handle customers requests/inquiries and refer them to the concerned parties whenever needed. Courses: 1: 2 sides of the coin. 2: Operational risk management and information security in the Egyptian Banking institute. 3: Money laundering.

  • Customer care representativeFull Time

    Careem

    Jul 2017 - Jul 2018 -1 yr

    Egypt , Cairo

    • Job Details:Handle all customer inquires and complaints in the E-mailing department (Zendesk) through phone calls and mainly E-mails.

  • Customer serviceInternship

    CIB

    Aug 2016 - Sep 2016 -1 month

    Egypt , Giza

    • Job Details:Customer service

  • Customer serviceInternship

    Arab African international bank

    Egypt , Cairo

      • Education

      • Bachelor's Degree in Business and economics major finance

        Misr University for Science and Technology (MUST)

        Jan 2013 - Jan 2017 - 4 yr

      Skills

      • Microsoft Office
      • Microsoft SQL Server

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • French

        Intermediate

      Training & Certifications

      • SQL for beginners

        2020

      • Internship customer service department

        AAIB and CIB ·2016
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