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Yara Ashraf Soliman

Customer Service at SOUQ.com

Biyala, Kafr Alsheikh, Egypt

Work Experience

  • HR recruiterFreelance / Project

    Amazon

    Mar 2019 - May 2019 -2 months

    Egypt , Cairo

    • Job Details:HR Recruiter task for the peak time for mass hiring in Amazon Hired more than 200 customer service agents
  • Customer ServiceFull Time

    SOUQ.com

    Oct 2017 - Present -7 yrs, 9 months

    Egypt , Cairo

    • Job Details:I'm currently level 2 email and escalation team and worked as HR Recruiter during the peak time.
  • English InstructorFull Time

    IAC International Academic Centre

    May 2016 - Aug 2016 -3 months

    Egypt , Kafr Alsheikh

    • Job Details:Teaching Let’s Go curriculum 1-6 levels, for young learners, primary students.
  • Vodafone Indoors SalesFull Time

    Vodafone Egypt

    Jun 2014 - Aug 2014 -2 months

    Egypt , Kafr Alsheikh

    • Job Details:Indoor Sales
  • Education

    • College Diploma in English

      Kafrelsheikh University (KFS)

      Jan 2014 - Jan 2015 - 1 Year

    • College Diploma in English Literature

      Mansoura University

      Jan 2012 - Jan 2013 - 1 Year

    • License of Arts in English Language

      Kafrelsheikh University (KFS)

      Jan 2008 - Jan 2012 - 4 yr

    • High School - Thanaweya Amma

      Abu Badwy Secondary School

      Jan 2008 

    Skills

    • Microsoft Office
    • Internet
    • youtube
    • computer

    Languages

    • English

      Fluent

    Training & Certifications

    • ICTT

      Kafr el Shikh University·2014
    • TOT

      A.U.P.S American University for Professional Studies·2014
    • EDU Egypt Program

      The Ministry of Higher Education, the Ministry of Communication and Information Technology and New Horizons·2012
    • ICDL

      The Ministry of Communication and Information Technology·2011
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