Yara Hussein – Receptionist at National bank of egypt

Work Experience

National bank of egypt

Jul 2020 - Present -5 yrs

Egypt

Job Details:➢ Handling custody items (Debit cards, credit cards, keys, cheque books). ➢ Responding to customers’ inquiries about products and services offered by the bank. ➢ Processing swift transfers and different types of electronic fund transfers from customers’ accounts. ➢ Responsible for cheque collection, remittances, FX sale and E-products subscriptions. ➢ Provide customized retail products to the customers by using CRM databases and AI tools.

National bank of egypt

Dec 2019 - Present -5 yrs, 7 months

Egypt , Cairo

Job Details:➢ Responsible for preparing plans to achieve the annual target. ➢ Attracting customers through selling bank’s retail and liability products. ➢ Handle customer’s complaint, provide appropriate solutions and alternatives. ➢ Open all types of accounts (current, savings, time deposits and saving certificates). ➢ Responsible for providing the customers awareness about financial inclusion initiatives.

MBA in E business
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2021 - Jan 2024 - 3 yr
Bachelor's Degree in Finance and accounting
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2015 - Jan 2019 - 4 yr

Awarded best member in PR team at Enactus AAST Sheraton branch season 2016/2017