Yara Khaled

Brand Manager

• Job Details:Developed and executed high-impact marketing strategies to enhance brand positioning and market penetration. Spearheaded marketing initiatives with global and regional brands like Apple, Xiaomi, and Oppo, ensuring alignment with brand objectives. Identified and resolved complex marketing and operational challenges, driving seamless execution of campaigns and product strategies. Led cross-functional teams in product launches, digital engagement, and traditional marketing efforts. Managed brand communications, ensuring consistent messaging and increased consumer engagement. Conducted market analysis, consumer behavior research, and competitive assessments to drive strategic decision-making. Strengthened digital marketing initiatives, optimizing customer engagement and retention strategies. Developed collaborative relationships with key stakeholders to enhance marketing effectiveness and business alignment. Built and maintained strong, long-term client relationships, enhancing customer retention and satisfaction. Acted as a liaison between finance, legal, and client relations teams, ensuring seamless communication and issue resolution. Developed innovative client service strategies, leading to improved customer experience and brand loyalty. Oversaw key client accounts, handled escalations, and ensured alignment between business objectives and customer expectations. Worked as a brand ambassador, representing the company at key industry events and partnerships. Conducted in-depth market research to analyze customer behavior, competitor positioning, and industry trends. Managed the devices team, coordinating with sales and communication teams to ensure smooth product launches. Led advertising and promotional campaigns, boosting brand awareness and engagement. Developed media planning strategies and executed targeted marketing initiatives to drive conversions. Collaborated with vendors to support sales and CRM teams in achieving business objectives. Assisted with data-driven decision-making by analyzing campaign results, conversion rates, and customer insights.

Marketing Lead

• Job Details:Responsible for strategic planning, communication management, branding, sales management, marketing communication, stakeholder management, and team management.

Customer Excellence Team

• Job Details:Built and maintained profitable relationships with key customers, managed client requests and complaints, and enhanced client experience.