Yara Ahmed Isaac

Branch ManagerFull Time

• Job Details:Led daily operations of the Maadi branch, ensuring smooth workflow across all areas including shared workspaces, meeting rooms, and private offices. Managed customer bookings, payments, and inquiries while maintaining a high level of client satisfaction. Supervised a team of community managers and office assistants, assigning tasks and ensuring adherence to cleanliness, setup, and service standards. Developed and implemented operational procedures, checklists, and booking systems to improve efficiency and reduce errors. Coordinated with marketing and event teams to organize workshops, student activities, and weekend events (e.g., Ramadan movie nights, study marathons). Monitored performance targets, especially office occupancy and daily revenue, and proposed strategies to boost fixed bookings and reduce vacancy rates. Maintained accurate booking records and financial logs, ensuring transparency and reporting to upper management.