profile-img

Yara Galal Sarhan

Export Specialist at International Trade Office

Glim, Alexandria, Egypt

Work Experience

  • Export SpecialistFull Time

    International Trade Office

    Dec 2023 - Present -1 yr, 7 months

    Egypt , Alexandria

    • Job Details:I start from the moment our clients sent us inquiry about the product with the specifications needed, then we check with our plant the quantity and specs we have after doing a quality test with all specifications , after that we send our clients our offer with the best profit to our company, I then go into negotiations with our clients on prices sometimes even doing auctions on Ariba platform, then when we settle on agreement we receive Purchase order , and from our end we send our Performa invoices after going through all terms and conditions with our clients, then we check with shipping lines the availability of vessels with best rate and delivery time , then we proceed with the bookings, we then open Nafeza Platform , to submit all details after writing down Commercial Invoices, afterwards we check everything with our pland with loading orders and shipping marks , sending all drafts to our client, after wards we proceed with payment terms that differs from one client to the other ,after loading our goods we make sure we track our shipments till it reach safely to our client and receiving the feedback as well .
  • Customer Support AdvisorFull Time

    vodafone uk

    Dec 2021 - Dec 2023 -2 yrs

    Egypt , Alexandria

    • Job Details:customer care services as technical support and problem solver handling technical and billing queries
  • Chemical EngineerInternship

    alexandria petroleum company

    Jul 2021 - Aug 2021 -1 month

    Egypt

    • Job Details:Introduction to heat exchangers and its types
  • Chemical EngineerInternship

    AMOC

    Jul 2017 - Aug 2017 -1 month

    • Job Details:Introduction to mineral oil using vacuum distillation technology
  • Education

    • masters of business and administration (MBA) in accounting

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2023 - Jan 2025 - 2 yr

    • Bachelor's Degree in engineering

      faculty of engineering Alexandria university

      Jan 2022 

    Activities

    • Organization Development at funoon al khayr

      Volunteering

      Feb 2022 - Present -3 yrs, 5 months

    • Organization Development at N-MOLE

      Volunteering

      Mar 2017 - Present -8 yrs, 4 months

    • Organization Development at Jannah crew

      Volunteering

      Jan 2014 - Present -11 yrs, 6 months

    • Organization Development at Sunaa-Alhayah.

      Volunteering

      Apr 2018 - Aug 2022 -4 yrs, 4 months

    Achievements

    Export Operations & Client Management: Handled end-to-end export operations, ensuring compliance with client and international trade requirements. Built strong client relationships, ensuring satisfaction and repeat business. Resolved client issues promptly to maintain trust and partnerships. Logistics & Cost Management: Negotiated cost-effective logistics contracts and ensured timely deliveries. Calculated costs and profit margins for optimal profitability. Financial Reporting: Prepared financial reports and maintained accurate export records. Documentation & Compliance: Managed export documentation, ensuring accuracy and compliance with regulations. Market Analysis & Negotiation: Negotiated pricing with clients and analyzed market conditions for competitive positioning. Coordination: Collaborated with teams and clients to track shipments and resolve issues. Coordinated with shipping lines for optimal rates and timelines.

    Skills

    • Engineering
    • Technical Presentations
    • Team Work
    • Microsoft Powerpoint
    • fast learner
    • Chemical engineer
    • Supply Chain
    • Microsoft Word
    • Communication
    • English Translation
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate

    Training & Certifications

    • OSHA diploma

      OSHA·2022
    • rotary equipment in oil and gas

      SPE international·2021
    • Unit operations intern at ANRPC

      ANRPC·2021
    • chemical engineer intern at Egyptian Project Operations & Maintenance (EPROM)

      Egyptian Project Operations & Maintenance (EPROM)·2019
    • a chemical engineer at alex petroleum comany introduction to different types of heat exchangers and pipe lines for crude oil refining

      Alex. Petroleum company الاسكندرية للبترول·2019
    • Hazard analysis and recommendations when a shutdown at ELAB.

      ELAB·2019
    • quality control engineer intern at AMOC

      AMOC·2017
    • communication skills

      OGS·2016
    Share this Profile