Yara Sherif Fahmy
A Content Creator with a passion for the written word
New Cairo, Cairo, EgyptWork Experience
Technical support agent for Samsung UKFull Time
- Job Details:My job description was handling customers' complaints, troubleshooting technical issues over the phone, sending out professional help when needed, following up on resolution of all issues, and making sure international customer satisfaction standards are met.
TraineeInternship
Egyptian Television
Jun 2011 - Jul 2011 -1 month
Egypt , Cairo
- Job Details:My job was monitoring and taking initiative in the process of television production, starting with going on outdoor shooting orders, and ending with editing and airing programs.
Education
Bachelor's Degree in Mass communication
Cairo University (CU)Jan 2009 - Jan 2012 - 3 yr
High School - American diploma
Cambridge Egypt SchoolJan 2008
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Human Resources course
Zedny Org.·2007