YE

Yara Mohamed Ehab El Kabbany

Italian Customer Service Agent

Nasr City, Cairo, Egypt

Work Experience

  • Italian Customer Service AgentFull Time

    Foundever - Sykes Egypt

    May 2021 - Feb 2023 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:Assisting Italian customers to trace their transactions, place new transactions, modifying any related information on customer's profile, i was acting as well as a connecting link between the customer and the most major banks to help customer resolve his issues and finally i reply to any inquires related to customer's transaction(s) such as, not limited to, fees and arrival date.
  • Education

    • Bachelor's Degree in Translation

      Ain Shams University (ASU)

      Jan 2010 - Jan 2015 - 5 yr

    • High School - Other

      Al farouk islamic language school

      Jan 2010 

    Skills

    • word
    • Creative Writing
    • Translation
    • Italian Teaching
    • Customer Service
    • excel
    • Project Coordination
    • Subtitling

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Italian

      Advanced
    • French

      Intermediate
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