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Yara Ashraf

Customer care

Zagazig, Sharqia, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Vodafone UK

    Jan 2022 - Nov 2022 -10 months

    Egypt , Cairo

    • Job Details:Handling incoming calls Troubleshooting steps Bill explanation Adding a selling part accordingly as it defers from one customer the the other Transactions made through bank transfers Tracking shipping for the customer

    • Education

    • Bachelor's Degree in Arts

      Zagazig University (ZU)

      Jan 2019 

    Skills

    • Good Listener
    • easily motivated
    • patient
    • Energetic

    Languages

    • Arabic

      Fluent

    • English

      Advanced
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