YA

Yara Ali

Customer Service Officer at consumer protection agency

Cairo, Egypt

Work Experience

  • Customer Service OfficerFull Time

    consumer protection agency

    Jul 2022 - Present -3 yrs

    Egypt , Cairo

    • Job Details:Answering incoming calls from customers and addressing their inquiries promptly and professionally. Collaborating with other departments to resolve customer complaints when needed. Provide accurate information about services and regulations to customers.  Inform the customers with the needed requirements and verify their data.  Perform other administrative duties such as Faxing, Printing , Photocopying and Recording the daily data on the system.
  • Education

    • Bachelor's Degree in Business

      Suez Canal University (SCU)

      Jan 2021 

    Skills

    • Microsoft Office
    • Microsoft Word
    • Microsoft Excel

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    Share this Profile