YA
Yara Abdelmenaem
Call Center Professional
Mokattam, Cairo, EgyptWork Experience
Healthy Line
Nov 2022 - Dec 2023 -1 yr, 1 month
Egypt
- Job Details:Strive to provide exceptional customer service while promoting wellness. Efficiently handle inbound and outbound calls, resolving customer inquiries and concerns. Promote company values of healthy living through effective communication with clients. Maintain accuracy and attention to detail in data entry and documentation. Collaborate with team members to improve processes and meet performance goals.
Customer Support Representative
OFX Company
Sep 2020 - Dec 2021 -1 yr, 3 months
Egypt
- Job Details:Provided top-notch support by resolving issues efficiently and effectively, maintaining positive relationships with clients, communicating clearly and professionally, and utilizing problem-solving skills to exceed expectations.
Education
Bachelor's Degree in Mass and Media Communications
Helwan UniversityJan 2023
Skills
- Data Collection
- Microsoft Office (Word, Excel, PowerPoint)
- Communication
- Presentation
- patience
- Adaptability
- Customer Service
- Time Management
- Organizing
- Persuasion
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Languages
Arabic
FluentEnglish
Intermediate