YA

Yara Abdelmenaem

Call Center Professional

Mokattam, Cairo, Egypt

Work Experience

  • Call Center Professional

    Healthy Line

    Nov 2022 - Dec 2023 -1 yr, 1 month

    Egypt

    • Job Details:Strive to provide exceptional customer service while promoting wellness. Efficiently handle inbound and outbound calls, resolving customer inquiries and concerns. Promote company values of healthy living through effective communication with clients. Maintain accuracy and attention to detail in data entry and documentation. Collaborate with team members to improve processes and meet performance goals.
  • Customer Support Representative

    OFX Company

    Sep 2020 - Dec 2021 -1 yr, 3 months

    Egypt

    • Job Details:Provided top-notch support by resolving issues efficiently and effectively, maintaining positive relationships with clients, communicating clearly and professionally, and utilizing problem-solving skills to exceed expectations.
  • Education

    • Bachelor's Degree in Mass and Media Communications

      Helwan University

      Jan 2023 

    Skills

    • Data Collection
    • Microsoft Office (Word, Excel, PowerPoint)
    • Communication
    • Presentation
    • patience
    • Adaptability
    • Customer Service
    • Time Management
    • Organizing
    • Persuasion
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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