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Yahia Tamer

Customer Support Advisor at Concentrix

Sidi Gaber, Alexandria, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Concentrix

    Nov 2023 - Present -1 yr, 8 months

    Egypt , Alexandria

    • Job Details:Chatted with Walmart customers for more than a year through Concentrix. Helped with orders, issues, and questions while juggling multiple chats. Kept things smooth, clear, and professional - even when things got hectic.
  • Education

    • Bachelor's Degree in Business Informatics

      Arab Academy for Science, Technology and Maritime Transport

      Jan 2018 - Jan 2023 - 5 yr

    • High School - American diploma

      Royalty language school

      Jan 2018 

    Achievements

    I have some achievements but they are not official jobs. I ran a small business when I was 16.

    Skills

    • Typing speed and accuracy
    • Customer Service
    • Support
    • Verbal communication
    • written communication
    • Active listening
    • issue resolution
    • Multitasking
    • Adaptability
    • Problem Solving

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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