Yahia Mohamed Hossam Saad El-Deen Hanafy
Technical Support Team Leader at SMART Cards Applications Company
Downtown, Kafr Alsheikh, Egypt- MS EXCEL
- Internet
- Microsoft Windows
- computer
- Electrical Engineering
Work Experience
Technical Support Team LeaderFull Time
SMART Cards Applications Company
September 2020 - Present • 3 yrs, 7 months
Senior Technical Support EngineerFull Time
SMART Cards Applications Company
December 2017 - February 2019 • 1 yr, 2 months
Jovitronix
2 yrs , 6 months
Service Operations Manager AssistantFull Time
August 2015 - November 2017 • 2 yrs, 3 months
Maintenance EngineerFull Time
May 2015 - August 2015 • 3 months
Education
- Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2018 to Jan 2021 · 3 Years
MBA in Strategic Management
- Kafrelsheikh University (KFS)Jan 2014 to Jan 2014 · 0 Month
College Diploma in Education Technology
- Higher Institute of Engineering and Technology Kafr El-ShaikhJan 2008 to Jan 2013 · 5 Years
Bachelor's Degree in communications
- el-shaheed abd el-menem ryad elthanawua elaskrya Jan 2008
High School - Thanaweya Amma
Skills
Tools and Fields of Expertise
- MS EXCEL
- Internet
- Microsoft Windows
- computer
- Electrical Engineering
- Communication Engineering
- Teaching
- Technical Support
- Networking
- Customer Service
- Sales
- Operation Management
- Customer Service
- Microsoft Office
- E-GOV Solution
- E-Payment Solution
- Administration
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
PMP
Engineers Syndicate·2018CCNP-ROUTE
New Horizons·2013CCNA
New Horizons·2011GSM&GPRS
Cairo University·2009