Yahia Hammam

Reservations and customer care agent at Sutherland

Manial, Cairo, Egypt
  • Office management
  • Reservation
  • Front desk
  • Communication
  • Front desk software

Work Experience

Reservations and customer care agentFull Time

Sutherland

April 2021 - Present • 3 yrs

Customer Service AgentFull Time

Concentrix

October 2018 - April 2020 • 1 yr, 6 months

M/S Farah nile cruise managerFull Time

M/S Farah nile cruise

September 2010 - January 2018 • 7 yrs, 4 months

Front office clerk Full Time

Swiss inn

February 2009 - July 2010 • 1 yr, 5 months

Education

  • Bachelor's Degree in Tourism and hotels management

    Helwan University Jan 2003

Skills

Tools and Fields of Expertise

  • Office management
  • Reservation
  • Front desk
  • Communication
  • Front desk software
  • Inventory Control
  • Solving clients and guests problems

Languages

  • English

    Fluent

  • Spanish

    Fluent

  • French

    Intermediate
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