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Yahia Hammam

Reservations and customer care agent at Sutherland

Manial, Cairo, Egypt

Work Experience

  • Reservations and customer care agentFull Time

    Sutherland

    Apr 2021 - Present -4 yrs, 5 months

    Egypt , Cairo

    • Job Details:Working as a Spanish customer service and reservations agent for all the properties of Hilton in Europe.

  • Customer Service AgentFull Time

    Concentrix

    Oct 2018 - Apr 2020 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Seller support agent in the Spanish account of Amazon. ES

  • M/S Farah nile cruise managerFull Time

    M/S Farah nile cruise

    Sep 2010 - Jan 2018 -7 yrs, 4 months

    • Front office clerk Full Time

      Swiss inn

      Feb 2009 - Jul 2010 -1 yr, 5 months

      Egypt , South Sinai

        • Education

        • Bachelor's Degree in Tourism and hotels management

          Helwan University

          Jan 2003 

        Skills

        • Office management
        • Reservation
        • Front desk
        • Communication
        • Front desk software
        • Inventory Control
        • Solving clients and guests problems

        Languages

        • English

          Fluent

        • Spanish

          Fluent

        • French

          Intermediate
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