YF

Y O U S S E F

Call Center Agent at Vodafone

Work Experience

  • Call Center Agent

    Vodafone

    Egypt

    • Job Details:Gained extensive experience in customer service, problem-solving, effective communication, and multitasking. Consistently deliver high-quality service, resolve customer inquiries efficiently, and utilize CRM tools to ensure customer satisfaction.

    • Skills

    • Data Entry
    • Computer Skills
    • Technical Support
    • Empathy
    • patience
    • Script Adherence
    • call handling
    • crm software usage
    • Effective Persuasion
    • problem-solving skills
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