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YOUSEF Abdelkader El Nemr

Customer Care Specialist

Tanta, Gharbia, Egypt

Work Experience

  • Customer Care SpecialistFull Time

    Lolya Jewelry

    Oct 2020 - Sep 2021 -11 months

    Egypt , Cairo

    • Job Details:• Resolve customer complaints via phone, mail, or social media. • Assist with placement of orders, refunds, or exchanges. • Pushing customers to buy the product. • Offering customers available products and give them discounts and offers.
  • Sales ExecutiveFull Time

    MALABAR GOLD AND DIAMONDS (UAE)

    Jan 2019 - May 2020 -1 yr, 4 months

    United Arab Emirates , Abu Dhabi

    • Job Details:• Provide client with needed information and assist them in making their descriptions. • Lead customer though buying process and provide pricing information. • Educate customer about warranties and guarantees of sold prices. • Following up with factory to make sure all customized orders are being processed perfectly. • Send out thanks notes to customers and keep them in the loop regarding new arrivals.
  • Data Entry AgentFull Time

    CERAMIC ROYAL

    Feb 2018 - Dec 2018 -10 months

    • Sales RepresentativeFull Time

      Lenovo

      Aug 2017 - Jan 2018 -5 months

      Egypt

      • Education

        • Bachelor's Degree in LAW

          Tanta University

          Jan 2017 

        Skills

        • Customer Service
        • E-Commerce
        • Sales

        Languages

        • Arabic

          Fluent
        • English

          Fluent
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