
YOUSEF Abdelkader El Nemr
Customer Care Specialist
Tanta, Gharbia, EgyptWork Experience
Customer Care SpecialistFull Time
Lolya Jewelry
Oct 2020 - Sep 2021 -11 months
Egypt , Cairo
- Job Details:• Resolve customer complaints via phone, mail, or social media. • Assist with placement of orders, refunds, or exchanges. • Pushing customers to buy the product. • Offering customers available products and give them discounts and offers.
Sales ExecutiveFull Time
MALABAR GOLD AND DIAMONDS (UAE)
Jan 2019 - May 2020 -1 yr, 4 months
United Arab Emirates , Abu Dhabi
- Job Details:• Provide client with needed information and assist them in making their descriptions. • Lead customer though buying process and provide pricing information. • Educate customer about warranties and guarantees of sold prices. • Following up with factory to make sure all customized orders are being processed perfectly. • Send out thanks notes to customers and keep them in the loop regarding new arrivals.
Education
Bachelor's Degree in LAW
Tanta UniversityJan 2017
Languages
Arabic
FluentEnglish
Fluent