profile-img

Yasser Ragaie

Expert IT Manager

Cairo, Egypt
  • IT Infrastructure Management
  • Management
  • Strategic Planning & Problem Solving
  • Training & Presentation Skills
  • Project Management

Work Experience

  • ICT CONSULTANT at Sultan Zone Business Consulting Solutions Co.

    Aug 2016 to present · 1 Years 8 Months
  • Information System Manager at IT SERVICE

    Aug 2014 to Aug 2016 · 2 Years 11 Months
  • IT Infrastructure Manager at DHL Express

    Sep 2006 to Aug 2014 · 8 Years 1
  • e-Business & Information Security Manager at DHL Express

    Sep 1999 to Sep 2006 · 7 Years 1 Months

View 3 more experiences

Education

  • Bachelor's Degree in Commerce

    Cairo University - Egypt 1985 to 1989 · 4 Years
  • High School - Thanaweya Amma

    Al Ibrahemya Secondary School - Egypt 1985

Skills
Tools and Fields of Expertise

  • IT Infrastructure Management
  • Management
  • Strategic Planning & Problem Solving
  • Training & Presentation Skills
  • Project Management
  • IT Service Management
  • IT Operations management
  • Business continuity planning
  • Team Leadership
  • Professional Customer Service
  • Email Server Products, Telnet, SMTP, Symantec Server Products, E-mail Spam Filtering
  • Negotiating Skills
  • Network LAN / WAN design, architect
  • Data centers design
  • Microsoft Office
  • Training
  • Computer Hardware
  • Network Administration
  • Helpdesk Management
  • Information Technology (IT)
  • Information Security
  • Information System Auditing
  • Business continuity planning
  • e-Business , Customer Support
  • Cisco
  • Windows Server 2008

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Beginner

Training & Certifications

  • Certified International Manager - CIM

    Dutch Post - DHL · 2011
  • Diploma , C.O.M - Certified organizational management supervisory level

    Innovation group (State of Florida University) · 2007
  • Diploma , Computer Science

    IDS Information System Design - Dubai ( Microsoft Certified Center ) · 1997
  • Security, Quality & Management Courses

    DHL Training Center, Jeddah - KSA · 1995