Yasmin Mohammed Hamdy

TeamleaderFull Time

logistics manager assistantFull Time

operation sea exportFull Time

• Job Details:Operational duties include coordination with shippers, truckers, shipping lines and agents for the export of shipments. • Maintain high work volume with low errors. • Arranging for pick-up or inland transportation. • Booking and document preparation (bill of lading, invoicing, export declaration, ISF filing, pre-alerts, etc.) • Follow-up with tracking and tracing to final destination and data quality requirement. Customer Service Responsibilities: • Include maintaining communication with shipper, consignee, carrier and overseas agents throughout the process and choosing proper routing appropriate to the customer's needs. • Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers. • Participate in quotes for overseas agents as requested. • Immediately report problems, operation disputes or discrepancies to supervisor.