DK

Dalia Saber Kayed

Senior Mathematics Content Developer (Educational Quality Assurance)

6th of October, Giza, Egypt

Work Experience

  • Senior Mathematics Content Developer (Educational Quality Assurance)

    Nagwa Technologies

    Jan 2019 - Jun 2024 -5 yrs, 5 months

    • Job Details:Develop, review, and update high-quality mathematics content for a variety of audiences, ensuring accuracy, clarity, and alignment with educational standards. Onboard and mentor new team members, providing them with the necessary training, tools, and resources to succeed in their roles. Develop and deliver training materials, workshops, and guidance to help junior developers and newcomers understand content standards and workflow processes. Lead and mentor a team of junior content developers, providing guidance, feedback, and support to ensure high-quality work and professional growth. Conduct regular team meetings to discuss progress, challenges, and areas for improvement, ensuring alignment with project goals. Oversee multiple content development projects simultaneously, ensuring adherence to timelines, and quality standards. Allocate resources by identifying team members' strengths and assigning tasks accordingly to maximize productivity and project success. Coordinate with cross-functional teams (e.g., designers, editors, subject-matter experts) to ensure seamless project execution and timely delivery of content.
  • Mathematics Content Developer

    Nagwa Technologies

    Jul 2015 - Dec 2018 -3 yrs, 5 months

    • Job Details:Created engaging and interactive math content for online learning platforms, incorporating real world applications to enhance student understanding. Collaborated with subject-matter experts to review and revise math materials, ensuring alignment with educational standards and best practices.
  • Technical Support

    TE Data

    Oct 2014 - Jun 2015 -8 months

    • Job Details:Provided timely and efficient technical support to customers via phone, email, and chat. Diagnosed and troubleshooted technical problems with precision and accuracy, escalating complex issues to appropriate teams when necessary. Documented customer interactions, solutions, and troubleshooting steps in detail to contribute to a comprehensive knowledge base for future reference.
  • Education

    • Bachelor's Degree in Communications and Electronics

      Benha University

      Jan 2009 - Jan 2014 - 5 yr

    Skills

    • Manual Testing
    • Agile Methodology
    • Software Development Life Cycle
    • Python
    • Microsoft Office
    • SQL
    • Project Coordination
    • Problem Solving
    • Detail Oriented
    • Time Management
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    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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