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Dalia Saeed Kotb

CHAIRMAN’S OFFICE MANAGER & ADMINISTRATIVE ASSIST at NETWORK PROCESSING COMPANY

Mokattam, Cairo, Egypt

Work Experience

  • CHAIRMAN’S OFFICE MANAGER & ADMINISTRATIVE ASSISTFull Time

    NETWORK PROCESSING COMPANY

    Aug 2008 - Present -16 yrs, 11 months

    Egypt , Giza

    • Job Details:CHAIRMAN’S OFFICE MANAGER & ADMINISTRATIVE ASSIST NETWORK PROCESSING COMPANY (NPC) S.A.E August 2008-Current Secretarial and administrative support to Chairman, top Management and Board of Directors needs and requests. • Manages the daily calendar for Chairman and top management as per their request and coordinates scheduled appointments. • Screens incoming calls and correspondence and responds independently when possible. • Ensures workers are aware of company policies and procedures. • Arranges for company events by arranging for facilities and caterer, announcement and invitations within the assigned budget. • Prepare event’s agenda and arranges for minutes and documentation. • To report the Board Meeting Minutes. • In charge of documenting and keeping track of Board of Directors' agendas and reports. • Maintains and establishes an updated filing system and database. • Arranges detailed travel plans and routes and gathers needed for travel-related meetings. • Help in the orientation and the housing of new employees. Finalizing their needs before their start date Mentioned. • Handling & following up with the medical insurance provider (requests, claims, etc.) • Preparing traveling arrangements (Ticketing & Hotels booking) • Provide all the requisite administrative support related to HR operations and services including handling manpower plans, drafting reports, updating databases, maintaining a filing system and staff confidential documents as well as supporting the HR team administratively. • Supports human resources processes by administering day-to-day operations; scheduling appointments; conducting orientation; maintaining records and information. • Conduct orientation sessions for new employees. • Assists with recruitment and interview process. • Assists with employee questions and problems courteously and promptly • Assists with the preparation of the performance review forms. • Provides payroll information by collecting time and attendance records. • Responsible for recording, matching and audit in/Out/ Re the POS vouchers. • Preparing monthly reports to match balances at the end of term (Warehouse – Outsourcing Services Providers – Outsourcing Installations Provider)
  • OFFICE MANAGER (REPORTING TO COUNTRY HEAD) Full Time

    MARICO MEL CONSUMER CARE FMCG FIELD

    Jan 2005 - Jul 2008 -3 yrs, 6 months

    Egypt , Giza

    • Job Details:• Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; maintaining equipment and supplies. • Performs miscellaneous clerical functions and special projects as assigned. Files papers and documents into appropriate files. • Types memos and letters as requested • Maintains employee confidence and protects operations by keeping human resource information confidential. • Arranging meetings and preparing their agenda • Writing formal correspondences (memos, Business letters faxes…. Etc) • Upgrade the filing system, preparation of offers, tenders & frequent update of databases. • Distributes minutes of meetings and following up on action items. • Tracking and preparing Country Head regarding his agenda to arrange meetings and conferences. • Handling expenses refund procedures flights, hotels, business trip plan and car reservation, preparation all required documentations. • Making presentations, following up sheets, reports, business trip plan, meeting schedule, conference schedule…etc. • Following up with customer service regarding monthly reports and complaints resolutions
  • EXECUTIVE SECRETARY (REPORTING TO HR DIRECTOR)Full Time

    MOBINIL

    Feb 2003 - Nov 2004 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:• Organizes work by reading and routing correspondence, collecting information, initiating telecommunications. • Produces information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text and data. • Secures information by completing database backups. • Provide historical reference by utilizing filling and retrieval systems. • Transcribe machine dictated medical reports and other documentation using medical terminology. • Compilation of medical charts and maintaining a file system. • Follow up the sick leave and sickness notification in all MobiNil branches. • Responsible of all employs files. • Responsible of all phone and fax correspondences
  • EXECUTIVE SECRETARY (REPORTING TO GENERAL MANAGER) Full Time

    TECHNICAL CONSULTATION CENTRE (TCC)

    Jan 2002 - Jan 2003 -1 yr

    Egypt , Giza

    • Job Details:• Preparing minutes of meeting for chairman & managing director. • Organize office management activities for executive. • Prepare and organize confidential documents for executive. • Accept and select incoming calls and visitors. • Create letters and memos in response to mail and calls. • Responsible for the office stationary. • Contribute in executive meetings • Create and keep various filling and records management system. • Performs other related duties as assigned.
  • Education

    • Bachelor's Degree in French Education

      Helwan University

      Jan 1998 - Jan 2002 - 4 yr

    • High School - Thanaweya Amma

      Saint Vincent de paul

      Jan 1998 

    Achievements

    i have achived a project in my current job which is i located all our ATMs on google map then i linked them with MIS system, so that i can search - as a bank - any ATM with its ID any time and i can knew the condition of this ATM

    Skills

    • Computer Skills
    • Secreterial skills
    • Microsoft Word
    • Microsoft Powerpoint
    • Microsoft Excel
    • Internet Research
    • Microsoft SQL Server

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Fluent

    Training & Certifications

    • SQL Server

      CTC Academy·2014
    • Power Point

      Future Academy·2012
    • Business English

      British Council·2012
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