Basic Info

Aya Mahmod

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Account advisor collection at Raya contact center

Experience Details

Account advisor collection

Customer Service/Support

Entry Level

contacting customers with a good communication
negotiate and follow up with customers
follow up with computer within the call
cooperate to achieve the personal and team target
spreading positive energy within the team
committee to shift hours from 8:00 am to 5:00 pm


Company Details

Raya contact center

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.rayacc.com/

Jul 2016 to present (5 months)
Customer services (intern) at Qatr national bank

Experience Details

Customer services (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Qatr national bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

http://www.qnbalahli.com/cs/Satellite/QNBEgypt/en_EG/enHome

Jul 2014 to Aug 2014 (1 month)

Achievements


Learnt drawing till become a Pencil drawing artist and draw people for money

Education

Bachelor's Degree in Faculty of commerce english section

Education Details

Bachelor's Degree

Faculty of commerce english section

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting , marketing , human resources , public administration , public finance , taxation , auditing , statistcs

N/A

Ain Shams University
2012 - 2016

Certifications

Icdl
Feb 2015

Certificate details

Icdl

Feb 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

summer internship

Aug 2014

qatr national bank

i trained at qnb as customer services ( cs ) for one month

Training/Course Details

English conversation

Dec 2015

British council

N/A

Training/Course Details

Drawing

Sep 2014

Kythara

N/A

Training/Course Details

Drawing

Jun 2014

Finoon arts center

N/A

Training/Course Details

Principles of banking

Oct 2015

Egyption banking institution

Principles of banking course at egyption banking institution

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

Account Advisor CollectionAdaptiveAnimationAppleArabicBankingCinemaComputerConsumer ServicesCreativityCustomer ServiceCustomer ServicesDrawingEnglishEnglish ConversationEnglish StoriesFaculty Of Commerce English SectionFlexibleFootballFriends And GroupsHard WorkerIcdlInstgramInteractiveInternetMickey MagazineMicrosoftMobile PhonesMobile PhonsOrganizationOrganizerPencil Drawing ArtistPersistentPinterestPrinciples Of BankingQatr National BankRecycling And Diy ObjectivesSamsungSummer InternshipSupportYoutube

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Advanced

: High

:

5-7 years

Mobile phons

Mobile phons

: Advanced

: Extreme - I love it!

:

5-7 years

computer

computer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Pencil drawing artist

Pencil drawing artist

: Advanced

: Extreme - I love it!

:

1-3 years

Customer services

Customer services

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Persistent, Interactive

Online Presence

https://touch.www.linkedin.com/?sessionid=991082290610176&rs=false&redirectUrl;=#stream&ahoy=no&native_launcher=1&memberId=404659627&dl=no#youhttps://m.facebook.com/aya.elshaarawy.52?ref=bookmarks

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