Basic Info

Aya Mahmoud

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service assistant at British council

Experience Details

Customer service assistant

Customer Service/Support

Entry Level

N/A


Company Details

British council

Cairo, Egypt

More than 1000 employees

Political Organizations, Education

https://www.britishcouncil.org.eg/en

Mar 2017 to present (10 months)
Account advisor collection at Raya contact center

Experience Details

Account advisor collection

Customer Service/Support

Entry Level

N/A


Company Details

Raya contact center

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.rayacc.com/

Jul 2016 to Feb 2017 (7 months)
Freelancer artist at Freelancer

Experience Details

Freelancer artist

Creative/Design/Art

Experienced (Non-Manager)

I was cofounder of online page to sell portraits, drawen by me during my last academic year at collage.
Receiving orders online, inform my clients with the process
Shipping the framed/ unframed portraits to clients sddresses using shipping company.


Company Details

Freelancer

Cairo, Egypt

1-10 employees

Arts and Crafts

N/A

Aug 2015 to Jan 2017 (1 year 5 months)
Customer services (intern) at Qatr national bank

Experience Details

Customer services (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Qatr national bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

http://www.qnbalahli.com/cs/Satellite/QNBEgypt/en_EG/enHome

Jul 2014 to Aug 2014 (1 month)

Achievements


Learnt drawing till become a Pencil drawing artist and draw people for money

Education

Bachelor's Degree in Faculty of commerce english section

Education Details

Bachelor's Degree

Faculty of commerce english section

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting , marketing , human resources , public administration , public finance , taxation , auditing , statistcs

N/A

Ain Shams University
2012 - 2016

Certifications

Icdl
Feb 2015

Certificate details

Icdl

Feb 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

summer internship

Aug 2014

qatr national bank

i trained at qnb as customer services ( cs ) for one month

Training/Course Details

English conversation

Dec 2015

British council

N/A

Training/Course Details

Drawing

Sep 2014

Kythara

N/A

Training/Course Details

Drawing

Jun 2014

Finoon arts center

N/A

Training/Course Details

Principles of banking

Oct 2015

Egyption banking institution

Principles of banking course at egyption banking institution

Training/Course Details

Character design

Dec 2016

Davinci art academy

Course guide you how to be a character designer, including different topics like figures, faces, cloths, reactions , muscles , personality typs , age , time frame and many other features of your characters.

Training/Course Details

General english

Aug 2017

British council egypt

Course covered all skills of the language like reading, writing, listening and speaking.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

Account Advisor CollectionAdaptiveAdobe PhotoshopAnimationAppleArabicArts And CraftsBankingCharacter DesignCinemaColoured Pencil DrawingComputerConsumer ServicesCreativeCreativityCustomer ServiceCustomer Service AssistantCustomer ServicesDesignDrawingEducationEnglishEnglish ConversationEnglish StoriesFaculty Of Commerce English SectionFashion DesignerFlexibleFootballFreehand DrawingFreelancer ArtistFriends And GroupsGeneral EnglishHard WorkerIcdlInstgramInteractiveInternetKoreanMickey MagazineMicrosoftMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMobile PhonesMobile PhonsOrganizationOrganizerPencil Drawing ArtistPersistentPinterestPolitical OrganizationsPrinciples Of BankingQatr National BankRecycling And Diy ObjectivesSAPSamsungSummer InternshipSupportWordPressYoutube

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Korean

Korean

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: High

:

5-7 years

Mobile phons

Mobile phons

: Advanced

: Extreme - I love it!

:

5-7 years

computer

computer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

WordPress

WordPress

: Intermediate

: Medium

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

Less than 1 year

SAP

SAP

: Intermediate

: High

:

1-3 years

Fields of Expertise

Pencil drawing artist

Pencil drawing artist

: Expert

: Extreme - I love it!

:

1-3 years

Freehand drawing

Freehand drawing

: Advanced

: Extreme - I love it!

:

3-5 years

Coloured pencil drawing

Coloured pencil drawing

: Advanced

: Extreme - I love it!

:

1-3 years

Fashion designer

Fashion designer

: Intermediate

: High

:

Less than 1 year

Customer services

Customer services

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Persistent, Interactive

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