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wisam Mostafa Elsayed

Social Media Support at Telecom Egypt (sprint Egypt)

Nasr City, Cairo, Egypt

Work Experience

Telecom Egypt (sprint Egypt)

  • Social Media SupportFull Time

    Jul 2017 - Present -8 yrs

    Egypt , Cairo

    • Job Details:Handle all customers inquiries related to technical or sales through social media channels

  • Online supportFull Time

    May 2016 - Jul 2017 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:Handle customer inquiry through chat

  • technical support agentFull Time

    Xceed

    Jan 2015 - May 2016 -1 yr, 4 months

    Egypt , Giza

      • Education

      • BS in communication and electronics engineering

        Al-Azhar University

        Jan 2010 - Jan 2014 - 4 yr

      • High School - Thanaweya Amma

        6th area girls school

        Jan 2009 

      Activities

      • marketing at IEEE azhar student branch

        Student Activity

        Dec 2012 - Jan 2015 -2 yrs, 1 month

      • Technical support at AZEX

        Student Activity

        May 2012 - May 2013 -1 yr

      Achievements

      2011: - Mirage city: achieved 1st place at AZEX (Alazhar Exhibition for Engineering Applications) - Robot: won 2nd place at C.O.R.D (Competition of Robot Design) 2012 : - ABU Robocon 2012. 2013: - Robot: won 5th place in Robots Competition in Helwan University. - Made a PCM communication system (simulation & hardware). 2014: - Anti-wire: Wireless Power Transfer system (Graduation Project).

      Skills

      • Microsoft Powerpoint
      • computer
      • Internet
      • Microsoft Word
      • Microsoft Excel
      • Communication
      • GSM
      • UMTS
      • Linux
      • Marketing
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      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • German

        Beginner

      Training & Certifications

      • Mobile Package

        Mega academy·2014

      • Microcontroller

        Arabtech·2012

      • C++

        IT·2011
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