Wisam Touma

Presales Consultant Network and Security Internship

• Job Details:July 2011 - September 2011 (3 months) , Muscat, Sultanate of Oman , "Understanding customers diverse, specific business needs and applying" , product knowledge to meet those needs. , Cold-calling in order to create interest in products and services, generated new , business leads and arrange meetings , Worked on marketing and promoting a portfolio of products by writing and , designing sales solutions and attending IT industry events , Learnt to develop effective sales plans using sales methodology Page 3 of 4 , Provided technical advice to customers on all aspects of the installation and , use of computer & security systems and networks, both before and after the , sale. , Advising clients on software features and how they can be applied to assist , in a variety of contexts, such as accounting, manufacturing or other specialist , areas , Met sales targets set by my manager and contributing to team targets , Networking with existing customers in order to maintain links and promote , additional products , Handling hardware or software client’s problems and faults and referring on to , specialist technical colleagues , Responded to tender documents, assisted writing proposals, reports , Installing and Implementing security systems, networking servers and data , centers including UPS and Power Systems