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Walid Ahmed Seliem

Front desk Receptionist| Crew member| Storekeeper

Imbaba, Giza, Egypt

Work Experience

  • Crew Member & StorekeeperFull Time

    Tayer ya fatayer

    Nov 2024 - Present -7 months

    Egypt , Giza

    • Job Details:- Greeted customers warmly and made them feel welcome. - Assisted with basic food preparation tasks, including assembling meals, preparing sides, and portioning ingredients. - Maintained clean and organized workstations, dining areas, and restrooms. - Operated the cash register and POS system to process orders and payments efficiently. - Adapted to different roles within the restaurant as needed to support smooth operations. - Restocked kitchen ingredients and supplies to ensure continuous workflow. - Washed dishes, utensils, and kitchen equipment to maintain cleanliness and hygiene standards. - Ensuring that all deliveries match the order specifications and storing them in appropriate conditions. - Monitored stock usage and reported low inventory levels to the manager for timely replenishment. - Designed and implemented an Excel-based inventory system to control stock, monitor usage, and generate restocking alerts, which improved accuracy.
  • Front Desk ReceptionistFull Time

    National nile cruise

    Oct 2022 - May 2024 -1 yr, 7 months

    Egypt , Luxor

    • Job Details:Job Responsibilities:- - Assisted guests with inquires and requests, ensuring a high level of satisfaction. - Managed the check-in and check-out process, handled reservations, assigned rooms, and processed payments. - Provided information about cruise amenities, activities and schedules to guests. - Delivered exceptional customer service, ensuring guests feel valued and appreciated. - Assisted with billing and invoicing processes, including handling cash and credit card transactions. - Communicated effectively with other departments to facilitate smooth operations. - Assisted with various administrative tasks such as filing, data entry, managing emails, and organizing documents. - Prioritized tasks effectively to ensure smooth and efficient front desk operations. - Coordinated with reservations team to manage occupancy and availability. - Analyzed survey results and provided insights to management for service improvements.
  • Education

    • Bachelor's Degree in Mass media

      South Valley University (SVU)

      Jan 2016 - Jan 2020 - 4 yr

    Skills

    • Microsoft Office
    • Data Entry
    • Customer Service
    • Multitasking
    • Adaptability
    • patience
    • Communication
    • Time Management
    • Teamworking
    • clerical skills
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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