
Walid Ahmed Seliem
Front desk Receptionist| Crew member| Storekeeper
Imbaba, Giza, EgyptWork Experience
Crew Member & StorekeeperFull Time
Tayer ya fatayer
Nov 2024 - Present -7 months
Egypt , Giza
- Job Details:- Greeted customers warmly and made them feel welcome. - Assisted with basic food preparation tasks, including assembling meals, preparing sides, and portioning ingredients. - Maintained clean and organized workstations, dining areas, and restrooms. - Operated the cash register and POS system to process orders and payments efficiently. - Adapted to different roles within the restaurant as needed to support smooth operations. - Restocked kitchen ingredients and supplies to ensure continuous workflow. - Washed dishes, utensils, and kitchen equipment to maintain cleanliness and hygiene standards. - Ensuring that all deliveries match the order specifications and storing them in appropriate conditions. - Monitored stock usage and reported low inventory levels to the manager for timely replenishment. - Designed and implemented an Excel-based inventory system to control stock, monitor usage, and generate restocking alerts, which improved accuracy.
Front Desk ReceptionistFull Time
National nile cruise
Oct 2022 - May 2024 -1 yr, 7 months
Egypt , Luxor
- Job Details:Job Responsibilities:- - Assisted guests with inquires and requests, ensuring a high level of satisfaction. - Managed the check-in and check-out process, handled reservations, assigned rooms, and processed payments. - Provided information about cruise amenities, activities and schedules to guests. - Delivered exceptional customer service, ensuring guests feel valued and appreciated. - Assisted with billing and invoicing processes, including handling cash and credit card transactions. - Communicated effectively with other departments to facilitate smooth operations. - Assisted with various administrative tasks such as filing, data entry, managing emails, and organizing documents. - Prioritized tasks effectively to ensure smooth and efficient front desk operations. - Coordinated with reservations team to manage occupancy and availability. - Analyzed survey results and provided insights to management for service improvements.
Education
Bachelor's Degree in Mass media
South Valley University (SVU)Jan 2016 - Jan 2020 - 4 yr
Skills
- Microsoft Office
- Data Entry
- Customer Service
- Multitasking
- Adaptability
- patience
- Communication
- Time Management
- Teamworking
- clerical skills
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Languages
Arabic
FluentEnglish
Intermediate