Wessam Mohamed Abdelhamed

Senior Corporate Travel consultantFull Time

• Job Details:▪ Communicated travel information clearly and accurately. ▪ Assessed client needs and recommended appropriate products or modifications to stay within his budget. ▪ Speak with clients in person, via e-mail and over the phone to discuss their Requests - Advised them on current traveling conditions and travel itineraries. ▪ Assisted with other administrative duties for top management. ▪ Prepares all ticket exchanges, Refunds, and account reports. ▪ Create and submit quarterly reports on sales volume, client specific traffic and possible areas of improvement. ▪ Updated, filed and built client profiles. ▪ Handle the tasks of creating and maintaining master files within Excel and Word. ▪ Provided excellent customer service in dealing with corporate representatives and their subordinates. ▪ Maintain strong relationships with VIP traveler using effective verbal and written communication skills.

Ticketing Team HeadFull Time

• Job Details:Ticketing Supervisor

Ticketing InstructorFull Time

• Job Details:▪ Motivating the students and acting their ticketing advisor. ▪ closely monitoring the students progress. ▪ prepare and discuss periodical progress reports for the students and set action plans accordingly. ▪ Responsible for the level check of the students. ▪ manage documentation in an appropriate and satisfactory manner to ensure accurate and timely delivery of information.