Wessam Salaheldin Abdel fattah

Account Manager at Orange Egypt

Qalyub, Qalubia, Egypt

Jun 2015 - Present -10 yrs

Egypt , Cairo

Job Details:-Prospect the whole potential of the business segment assigned, study the area for which they have responsibility, and arrange a program of visits by contacting Resellers & making appointments Administer Gov resellers sales (Upper Egypt & Delta —Develop the sales within the market segment, promoting new solutions to the resellers Ensure profitability on commercial offers presented by Coordinate with marketing team Assess Resellers needs, explain & demonstrate products to them

Jun 2008 - May 2015 -6 yrs, 11 months

Egypt , Cairo

Job Details:Follow up on workflow cycle for pending accounts and on problems for active accounts. Responsible for transferring process between LINK & TEDATA Arrange Monthly meetings between LDN stakeholders and other provider stakeholders to maintain SLA of NTRA Administer Switching accounts From TE Data to LDN to increasing LDN market share. Assemble switching requests from Orange Shops, collection and Follow up sales teams. Assign our feedback/Comments to TE data stakeholders for Orange existing customers who asked for cancellation through the other provider. Adopt all transferred accounts from all direct and indirect sales channels in order to optimize all the Customer processes in the switching Project. Leading, Guide all direct and indirect sales channels regarding the transfer Workflow to have the highest success rate for issue CWO from other provider.

- Time management - Customer Service Skills - Communication skills - Strategic Planning material - Negotiation Skills - Creative Problem Solving and Decision Making - Leadership for Lead. - Motivation Skills
Orange·2017