WM
Wissam Yehia Mostafa
Section Head Customer Service Engineer at Alforat
Smouha, Alexandria, EgyptWork Experience
Section Head Customer Service EngineerFull Time
- Job Details:Responsible for customers architectural modifications in Jewar project. Starting from customer inquiries to final customer acceptance. Responsible for interior design projects to completion. Create shop drawings for all interior projects (electrical drawings, plumbing drawings and floor drawings) as per customer demand. Preparing detailed workings and construction documents. Regular follow up on implementation progress
senior customer service engineerFull Time
Solik Group
Jan 2015 - May 2019 -4 yrs, 4 months
Egypt , Alexandria
- Job Details:Develop long term relationships with new and existing clients through managing and interpreting their requirements. Agree with clients on products or services that best satisfies their needs in terms of quality , price and delivery. Provided shop drawings of the clients’ requirements. Co-ordinate with the site engineering to facilitate execution. Solving installation and administrative problems in a timely manner according to Project schedule Calculate the clients quotation and administrate client Accounts till collecting their final payments. Participate with sales team in determining key clients and outlining the company’ strategic plans.
Customer Service AssistantFull Time
Mena For Contracting & Trading
Jul 2014 - Jan 2015 -6 months
Egypt , Alexandria
- Job Details:Preparing drawing, sketches, proposals and presentations for clients. Producing working drawings including buildings systems drawings. Assaying apartments regarding the electricity, plumbing, painting & interior work) Recommend on selection of colors, finishing , materials , floor and wall interior and exterior lighting, art furniture, art works and accessories..
Technical office & site architectureFull Time
DMS
Sep 2006 - Mar 2009 -2 yrs, 6 months
- Job Details:Technical office architecture: Making needed internal design modification in customers apartments.Making as built drawings for finished apartments. site architecture: Applying design drawing on site from Architecture point of view (finishing &interior design).
Education
Bachelor's Degree in architecture
Faculty of Engineering, Alexandria UniversityJan 1997 - Jan 2002 - 5 yr
High School - Thanaweya Amma
Mostafa El Nagar English schoolJan 1998
Languages
English
AdvancedFrench
Intermediate