Wessam Lotfy

Customer Service ManagerFull Time

• Job Details:Export department management: export documents reviewing, preparing and issuing as : Bill of lading , proforma invoices , packing list , Certificate of origin , certificate of analysis , commercial invoices and so on , ERP system user .

Regional Sales ManagerFull Time

• Job Details:6years as a Regional sales manager at Petro-Canada lubricants, guiding, manage, recruiting and supervise all sales team through Egypt and UAE to successfully hit company sales targets. , Following up all sales operations and procedures in a daily basis. Handling angry and important customers with both visits and phone calls. The ability to communicate effectively with internal and external customers . Ensure the best performance of the sales team through both customer satisfaction sheet and KPIs achievements